Virtually anyone can benefit from counseling and one of the biggest determining factors is personal motivation to change. Making the first appointment is a demonstration of strength and determination. Our office serves children, adolescents, adults, couples, and families of all ages, backgrounds, and worldview - everyone is welcome.

The best way to make an appointment is to call our office (316-272-5502). We will be glad to help answer your questions about scheduling, finding the right therapist, payment, or anything else you are wondering. Demand for mental health support has increased significantly over the past few years which means it will be difficult to find an appointment immediately or at an ideal time in your schedule. Many clients schedule their initial appointment several weeks or months from the time of their initial phone call, but are scheduled regularly after that to maintain continuity of care. Each therapist can serve a limited number of clients, so the scheduling delay is designed to make space for new clients to move into appointment times as they become available.

New clients are accepted based on each therapist's unique schedule availability, which can fluctuate and be difficult to predict. New clients will be offered an appointment at a later date when we estimate your therapist’s schedule will offer more consistent availability. Therapists are not able to provide emergency or other counseling services before the first appointment. Ultimately it is up to the client to choose whether to wait for this first appointment or look for availability with other providers. Our primary goal is that each client receives the care they need. If you feel the need for counseling services before you have an opening, we encourage you to seek another provider. In the event of an emergency or psychiatric crisis, please call 911 or visit the nearest emergency department to secure immediate care.

Yes, our office is open Monday - Thursday from 8 am until 8 pm. All our therapists offer some afternoon or evening appointments, but each therapist’s schedule is different to match their own needs. These appointments are also the most in demand by clients who cannot miss work or school and it is difficult to predict when another appointment will become available. The scarcity of evening appointments creates a challenge for clients to prioritize treatment by balancing other responsibilities. Our office will be glad to provide discreet excuse notes for absences. Schools and employers are increasingly understanding of the importance of mental health support .

Our new client paperwork details cost estimates of treatment and assessments. Most health insurance provides mental health benefits and cost for the client varies with each person's policy, ranging from $0 to the full cost of the session fee (up to $200) to meet deductibles. Clients are ultimately responsible to understand the details of their insurance policy benefits, but we will be glad to discuss costs before you make your first appointment.

Individual sessions last 45-55 minutes and the course of treatment depends on each person's presenting symptoms and agreed upon goals. The national average is approximately 17 sessions in a year or once every two weeks. Some people desire only a few sessions for assessment and support while others commit to long-term therapy to resolve more complex traumas. In a perfect world without limitations your treatment would be free and we would be available 24 hours a day, it really is a privilege to serve you and those you love. Every part of your treatment (schedule times, cost, frequency) is your choice based on the services and appointment times we are able to offer. The challenge is finding a balance between your needs/expectations and what our office is reasonably able to provide. Like most things in life there are few shortcuts to quality and lasting change. Healing is an organic process and takes time, which is why we work to support each person's unique process.

Reviews often come from a place of strong emotion, either loving joy to praise or anger to punish. Just like any social media, there is often a larger story and context behind online statements. Using the strictest interpretation of confidentiality, medical offices cannot respond to online reviews without violating patient privacy, something every clinician holds sacred. Clinicians have received negative reviews for simply doing their job offering challenging feedback or situations beyond their control such as their own illness. Our office does not solicit reviews and we do not have the privilege of defending ourselves publicly. Our goal is to provide the best possible care for everyone we serve, and we invite every client to contact us directly so that we can work to meet their needs as much as possible and resolve conflict in healthy ways.